Has anyone had any response from LG? Voltage drops can occur throughout the day. Don't be so quick to make a service call when your ice maker stops working. If the water hose is kinked, it will restrict water flow to the inlet valve. Ice Maker and Water Dispenser Troubleshooting - Refrigerator. Steps to follow: Locate the ice maker and remove the bin. If you have only just installed the refrigerator, it may take up to 24 hours for the unit to reach this temperature. If the unit attempted to operate the ice maker during a voltage drop, the ice maker would lock up. Grasp the ice maker and shake it a couple of times up and down. 4. Ice Maker – If ice maker failed to perform diagnostic test and you not able to run it, then most likely ice maker motor failed. Try these simple troubleshooting techniques and fixes first to save yourself money and frustration. Learn how to use, update, maintain and troubleshoot your LG devices and appliances. • Tall Ice & Water Dispensers: Not only can you get perfectly made ice globes, but LG InstaView™ Door-in-Door® with Craft Ice™ refrigerators can accommodate just about any glass or bottle size, so you can make a pitcher of perfectly chilled lemonade or dispense just one ice ball for your cocktail glass – the choice is yours. We are probably going to return the refrigerator if this issue isn’t addressed by LG. Water dispenser is working fine. I also turned the craft ice maker off and on. Do this firmly but gently. Ref was delivered and set up 3 days ago. Powering the unit OFF and back ON will unlock the icemaker. Avoid any unnecessary panic until this time. Cube ice is working fine. Share on Twitter Share on Facebook 0 slee915 Member. For the ice maker on your LG refrigerator to function correctly, it will need to reach a temperature of -4°F, which is -20°C. Water Hose – Behind your LG fridge there is a water hose connected to the inlet valve. Craft ice maker not working ... We, too, have a week old LG unit with a craft ice maker that has yet to produce a craft ice ball, even with the freezer set to the suggested -4. To properly experience our LG.com website, you will need to use an alternate browser or upgrade to a newer version of internet Explorer (IE10 or greater).
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