They will receive 100% of the cruise fare paid in the form of FCC. Planning a cruise? Items 7.1 and 7.2 of the ticket contract includes language related to "health risks, epidemics or illnesses or outbreaks or public health emergency or other impactful prevalence of disease" for which no refunds will be given. Guests will be asked to access the Safety Brief via the Virgin Voyages mobile app or the in-cabin tablet once onboard the ship. Richard Branson-backed Virgin Voyages on Thursday unveiled a list of anti-coronavirus measures it planned to implement when cruising resumes that included "rapid and effective COVID-19 testing for all sailors and crew prior to embarking." "Sailors" is the term that Virgin Voyages uses for . Each Guest shall be liable to and reimburse Virgin Voyages for all damage to the vessel and its furnishings, equipment and property caused by any willful or negligent act or omission by a Guest. Our Voyages are adult-only, so Guests must be at least 18 years old to sail with us. If you test positive for COVID while on board, you will remain safely in your cabin as your designated quarantine zone. All our Sailors are accountable for making plans after disembarkation from the ship they must get all the appropriate tests and medical clearances that their home country requires prior to flying home. Any late-arriving Guest may join the ship at an approved port of call in the scheduled itinerary. Booster shots are recommended for those who are eligible. The good news for those itching to cancel a booking is that its easier than you might think with some lines at least for now. The sail date is the date the ship, on the Voyage portion of your holiday, departs the port of embarkation. Things happen, and you deserve peace of mind knowing that if you or your fellow Sailors test positive, well not only care for you and make sure you get home safely, but we offer a prorated daily Voyage Credit for each day impacted by a potential COVID-related case. 6. The tips are on us, We've got you (and your hair) covered there, These are already provided in your cabin and/or suites, There's complimentary WiFi on board, so you dont need to check with your provider about data roaming charges, Extension cords and multi-plug power strips, Seasonal and/or celebratory light bulb strings, Any appliance with a heating body or element, Any flammable liquids, fuels, paints or thinners, Aerosols, except for personal care toiletries which are permitted, Personal grooming items exception: personal grooming items such as metal nail files, cuticle tools, scissors for trimming facial hair, manicure sets and other similar small personal grooming items, are permitted on board, Golf clubs (permitted, stored in the cabin), Scooters, regular or electrical (not for disability related use), Remote-controlled helicopters, airplanes, drones or similar devices, Spillable batteries (note: wheelchair batteries are permitted), Other compressed gas cylinders (medical gas bottles are permitted - 680 liters or E / M-24 size, only 2 can be hand carried, rest are delivered), Alcoholic beverages, hard liquor, spirits or beer is not allowed. Earn 80,000 Membership Rewards points after you spend $6,000 on purchases on your new Card in your first 6 months of Card Membership. Should you get Global Entry or TSA PreCheck? Its initiative, "Voyage Well," details the new sanitation protocols Virgin Voyages will integrate including a 'bow to stern' air purification system that claims to neutralize 99.9 . More than 60 in Economy. Our Ship Crew will work with you and local authorities to agree on a time you can safely disembark from the ship at the end of the voyage. Make sure to plan ahead as they'll only allow those more than two weeks out from their second dose before boarding. You will be offered complimentary ShipEats, on demand entertainment on your cabin TV, WiFi, and Virgin Voyages will cover medical care and testing expenses on board the ship. Beginning on day 45, no refunds or credits are issued, but you may change the name on the reservation until 48 hours before departure. Plus, unlike most other lines credits, Vikings are transferable, so you can gift them to a friend or family member if you dont think youll use them. Any such changes are for your safety and beyond Virgin Voyages control. Complete the Voyage Well acknowledgement in our Sailor App, 6. Our opinions are our own, and have not been reviewed, approved, or endorsed by our advertising partners. While well leave the creative packing choices up to you, there are a few things we already have on board that you wont need to bring along. If you test positive, you will be denied boarding. Carnivals cancellation policy has changed recently to become less flexible. The list of things that are prohibited on board, 4. Masks may be required during embarkation and disembarkation and at ports depending on local recommendations. Get $200 back in statement credits each year on prepaid Fine Hotels + Resorts or The Hotel Collection bookings, which requires a minimum two-night stay, through American Express Travel when you pay with your Platinum Card. For assistance, please call 1-800-430-5308, or in the UK +44-20-800-3688912. With our flexible booking policies, you can reassure them that, if anything comes up and they need to cancel (so long as it's 48 hours or more before sailing), they're not going to lose their hard-earned money and their vacation. What happens if a Sailor tests positive at the terminal? United rolls out free fleetwide Wi-Fi for select flyers. If you buy add-on components, such as flights and/or hotels and/or transfers, additional fees associated with these services will apply as well as any applicable governmental taxes and fees. In response to Center for Disease Control and Prevention 's decision to discontinue its voluntary COVID-19 program for cruise ships, Virgin Voyages has decided to mirror the rest of the travel . Taxes, fees, and port charges are refundable on all cancellations other than mid-cruise early departures and no-shows. Disney allows passengers who test positive for COVID-19, who have symptoms of COVID-19 or who have had a known exposure to someone with COVID-19 in the past 14 days to request either a full refund to their original form of payment or a credit to be applied toward a future Disney Cruise Line sailing. Our goal is to ensure all of our crew arefully vaccinated with two shots of a WHO-approved COVID vaccine. The new Richard Branson-backed cruise company, which has yet to officially debut, announced the new policy on Tuesday and said it would apply to all departures once the line starts up sailings later this year. Ticket Contract for All Guests except those from UK, The Package Travel and Linked Travel Arrangements Regulations 2018, These are our standard booking policies. In keeping in line with the rest of the travel industry, we have removed all vaccine and testing requirements starting 10/30/22 on Valiant Lady and 10/28/22 on Scarlet Lady. The first thing to know is that seven days beyond booking, your deposit is non-refundable. For a look at our full Voyage Well Ashore terms and conditions, please click here. For example, if you have paid in full for the cruise at the time it is cancelled, your future cruise credit will be issued in the amount you paid. What to put in your carry-on: You can, of course, unsubscribe at any time. Passengers who booked by March 31, 2022, for cruises departing on or before Sept. 30, 2022, are protected by Royal Caribbean's Cruise With Confidence policy, which entitles them to 100% of the cruise fare paid in the form of FCC if they cancel for any reason. Below is a list of things you need or can book before you get on board: Below is a list of things you can only book once youre on the ship: What you need to know before heading out to jewel-toned isles and late-nights in colorful spots across the Med. 5. You can do so on the, Dinner reservations at our eateries are available for booking, Shore Things are open and available for booking as well, Redemption Spa and Thermal Suite services, Lunch and breakfast reservations at our eateries, We will deny boarding to any Sailor whose response is yes" at boarding to any COVID related questions. Head over to our Sailor App to sign the acknowledgment form. Flights and transfers are not included. For your deposit, you can request a Future Voyage Credit at this time. We may have special offers in place, so click here or the Offer Terms and Conditions link above (both link to the same place). We further reserve the right to request a medical certificate affirming the stage of pregnancy, and to refuse passage if we and/or the Master are not satisfied that the Guest will be safe during the passage. Given some lines current flexibility allowing cancellation as close as 48 hours to embarkation day even if youre tempted to cancel right now, it could be prudent to wait to see how the situation plays out. Lastly, just as a final reminder, you cannot travel if you have been advised thatyou are: If you are exhibiting symptoms or indicate on your Health Form that you arent feeling well, we may test you for COVID-19 during embarkation. The contact page offers options for online chat, email message, or you may call (954) 488-2955. During the voyage, weve implemented best practices around sanitation, physical distancing, limited occupancy, and health checks for everyone on board. The line has also made allowances for anyone who tests positive for COVID-19, has a member of their party test positive or who has been deemed a close contact within 14 days of sailing. Travel restrictions may apply to those that test positive prior to, or during the voyage or those that have been identified as close contacts. Credit ranges are a variation of FICO Score 8, one of many types of credit scores lenders may use when considering your credit card application. Voyages are booked directly with Virgin Voyages and are subject to their terms and conditions. If you've got a question about your Virgin Atlantic Holidays booking or Virgin Atlantic flight, you'll find the answer here. Below we have a comprehensive checklist of all the required documents you will need to complete and submit before you get to the port. Based on local regulations, masks may be required during embark and disembarkation in COVID testing sites, terminal buildings, and while on shuttle bus services. Virgin Voyages shall not be required to refund any portion of the fare paid by any Guest who must leave the vessel prematurely for any of the reasons set forth in this paragraph or who voluntarily disembarks or leaves the vessel for any other reason, nor shall it be responsible for lodging, medical care expenses, meals, return transportation or other expenses incurred by such Guest. Enrollment required. They will receive 100% of the cruise fare paid to the original form of payment, minus any penalties or nonrefundable fees, which will be returned in the form of FCC to be used to book a future voyage with the line. Within 60 in Economy. For more information, see the Cancellation Policies section on the Virgin Voyages terms and conditions page. Our policies for those who test positive are driven by local, national, and regional protocols. Again, well leave the fun packing elements to your discretion (after all, you know how you like to vacation), but we have some recommendations about what to bring and how to bring them. Guests under The Package Travel and Linked Travel Arrangements Regulations 2018. Editors note: This post has been updated with new information. Guests may consider self-identifying their disability where notice to the vessel crew would prevent misunderstanding of a Guests particular impairment or disability. Related: A Disney cruise vs. a visit to Disney World during the pandemic. Get up to $300 back per calendar year on the Equinox+ digital fitness app, or eligible Equinox club memberships when you pay with your Platinum Card. They will receive 75% if they cancel between 22 and 29 days out, and 50% between 15 and 21 days out. It certainly pays to know what refund you can expect and how to claim it. 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