Ive been selling for 2 years now. So she didnt help me because she had my money! Mercari is a retailing site that allows you to sell clothing, sporting goods, toys, beauty supplies, and handmade items. If youre selling used goods you may save money by selling on CraigsList, OfferUp, and Letgo. Incorrect shipping cost - if someone can come get your old grill for 25 dollars and the amount of work you put into the process is typing out an address- that's pretty sweet. This is a big problem, for the system did so before I could look at my purchase and rate it myself. Ebay does have a 15% fee and they do offer good protection for the saller. Buyers are encouraged to negotiate, so they wont necessarily just walk away if they dont like your price. I bet it would take a court action to get you to give them their $8k back ! Well the total weight of what I SHIPPED was 175lbs freight. Does Mercari report your sales to the IRS? Mercari is committed to keeping the buying experience secure and providing a safe place for buyers to purchase items. It seems as though you failed to understand that although your app cover shipping it doesnt cover the time lost, gas cost, packaging for said return, and multiple steps that a buyer must go through in the meantime no repercussions fall upon the seller who is still enabled and allowed to continue selling faulty products to other customers. Mercari itself is a completely legitimate and reliable e-commerce marketplace. The lost items broke my heart. If your customer doesn't leave a rating, Mercari automatically gives you 5 stars 3 days after the item was delivered. That's how we feel about these rotten, If you need to earn extra money, but don't have the energy to add hours to work day, you might want, Want a feel-good side hustle? When I use an app it is a matter of convince. I had purchased a stuff animal bundle, of 4 or 5 owls. They sent me the same tracking number as I had. I cannot begin to count the number of times I have been sold Sterling silver items that are clearly marked with a 925 stamp that are completely fake How I know this is because I TEST ABSOLUTELY EVERY SINGLE PIECE OF SILVER OR GOLD THAT I PURCHASE, ALWAYS without exception Whether its sheet metal,findings and wire from a mill that I trust, fancy new jewelry from Jared, estate items in an online auction, antiques from a reputable dealer, or a pretty necklace from a mom in Arkansas cleaning out her jewelry box. No, I should pay for the shipping; 4. Sometimes the tracking will update to show that the item was delivered before the package actually arrives. I am a buyer and a seller! So, I got conned, and a rival seller got to trash me so he could look better. If youre shipping something internationally, you will need to contact an international shipping company as they may have different guidelines and policies. There are two big differences with Mercari vs. other sale sites: 1. Yes, Mercari does have selling limits. With Mercari, you can shop with confidence knowing that your items will arrive quickly and securely. But it can slow the payment process. This is a joke!! I purchased them and waited for them to come in. within minutes his rating on his businesses was completely destroyed. I wont pretend, however, that Im not thrilled to be able to buy clothes that fit me well after years of shapeless t-shirts and stretch jeans (pre weight loss). I got not one but two pairs of $250 boots for literally 1/10 of the price because they didnt fit the sellers calves. Ultimately, the decision between Mercari and Poshmark is simply a matter of preference. I asked them if this was allowed, and it is. Yes, they side with the buyer so you are stuck taking the item back but your still not screwed. I was selling a bundle of old antiques books 20 of them, and fee was 10.00 plus 3.00 processing fee. Mercari wont let you change a rating or even comment on it, unlike Ebay. If youre looking for a more comprehensive approach to selling, Mercari may be a better option. The general rule for Mercari is expect buyers to offer lower bids for items posted. I currently sell only on eBay. He. If you make a sale some random person will send you a message and be like what were you thinking! After the transaction is rated, no refunds or returns can be made. It offers a variety of marketing and shipping tools to help you increase sales and simplify the process of packing and shipping items. response was how beautiful it was. I sold a pair of 200.00 shoes that were in excellent condition for 40.00 after the lady talked me down from a much higher price. Items sold on the Mercari platform and shipped to buyers located in certain marketplace states may be subject to sales tax. What?! Now, the seller has 3 days to ship the item to the buyer. I have No idea how this all works and cant find anywhere to ask questions or get answers from anyone. Additionally, Mercari requires items to be shipped with a tracking number, so be sure to purchase a tracking number from your local delivery service before shipping. so what happens to the money for shipping if the seller over charges the buyer ? This wraps up my review for Mercari, I hope its helpful . No, Sellers do not rate buyers on Mercari. Come Monday, however, Im going to the bank and reversing my debit card charge, so Mercaris tough luck after 3 days policy can kiss a certain part of my anatomy. Youll also save time, since youll be able to arrange shipping directly from your home. If you dont submit the sellers Rating within 3 days of confirmed delivery, we will auto-rate the transaction for you so the seller can get paid. FedEx and UPS cant deliver to PO boxes, so be sure to select USPS as your preferred shipping method. He hadnt even seen it yet. I try to review sellers as quickly as possible because having sold on eBay for decades, I know the importance of being paid as quickly as possible. Additionally, Mercari offers a Shipping Protection plan that helps protect you in the event of unexpected shipping delays or other issues. Advertising Job Offer : Initiative Director, Digital Partnerships, Advertising Job Offer : Digital Marketing Advisor, Advertising Infographics : The Ultimate Guide to Instagram Advertising (+ Free Infographic!) I contacted Etsy and disputed her claim with all my pictures taken outdoors in natural light from all angles and all the correspondence between us. Poor customer service at Mercari for both the seller and the buyer. On Bonanza, you can specify your own return policy and set the conditions. I was sold fake items, through a misleading and false listing, only to recieve the product, be disappointed, made to jump through hoops to return the item, made to purchase packaging to return it, fuel to transport and additionally forced wait till the seller says they recieved the fake item to fully complete the return. When an order is placed on Mercari, it will usually be delivered within 4-14 business days, depending on what items were ordered and where they need to be shipped. There is no single scam associated with Mercari. I wouldnt recommend this site. Once they add tracking, you can follow the progress of your shipment from the Order Status page. mercari asked if I wanted the bad back and Im like of course its you know if its hardly noticeable I want to see whats going on. Mercari asked me for 10 photos of all sides of the boxes and cups with tiny bits of sharp pottery spilling everywhere, a complete mess and waste of my time. Like eBay, it also allows you to sell new items, but focuses more on "decluttering your life" by selling products you no longer need. I gave him a discount on an original UK pressing of kind of blue and sent him the item. Mercari takes a 10% fee off the total price listed. They were also very slow to respond to prior to sale messages. This guy had very specific tastes. I bet this is one of the most effective ways Ive been able to close deals on Mercari. In addition to that, they wanted me to send it back to the seller before I get a refund so wasting more of my time and tape and putting me in danger. After the transaction is rated, no refunds or returns can be made. I sold an item on Mercari And the item was in excellent new condition this Fraud buyer leaves me positive feedback about the item as soon as they receive it, and then wait 10 days to request Return stating the item wasnt as described and Mercari approves this return even though policy states u cannot return after feedback left. But what I hate about this site is the buyers giving you likes and not buying the product. Sellers can stay on Mercari as long as they remain active. No one to contact to explained. Clothing-wise, Ive been very lucky on Mercari. If a Seller cancels the sale, never ships or sends the wrong item, Mercari cancels the sale as if it never happened, and you then cant leave any Feedback for them. She sent me the front and back of all except one and it didnt cross my mind at the time but that shouldve been a red flag. 2 weeks later, she was asking for her money back. But thats part of running a business. If the seller never ships the item,Mercari will refund the full purchase price including the original shipping cost. Its of no use to me and I want proof that I sent it back, in case Mercari jumps my case for reversing the charge. **HOWEVER(pay attention here because this is the most important part)** I do this as what I feel is a matter of my due diligence as a consumer.. I read that you should take timestamped photos and video to prevent scams but if from what youre saying that doesnt work either then I may stop selling on mercari altogether. I just had a return filed and it didnt make sense. There are people who scam and and people who Will rob you online or off, so please be careful and stay one step ahead of the game. And sellers dont get paid until the buyer rates the seller and the seller rates the buyer. They typically take 1 week to 2 weeks. Create an account to follow your favorite communities and start taking part in conversations. No one charges tax again for things bought At a yard sale! The entire process has been a mess. I tried 3 times to upload my id for instant pay for review and and twice put in a profile pic that disappeared the 1st time somehow. Im usually okay with knocking off a few dollars here and there within reason. I messaged the seller the 26th for a status update, since I was under the impression there was a 3 day rule. That was not or whom I thought I was buying the product from. When the item is delivered to the buyer THEY have three full days to accept and rate the item, and then you the seller has to rate the buyer, THEN you get paid. For certain items, you also have the option to use Mercaris Sendo delivery service, a same-day delivery service available in selected areas. Yes, Mercari does have buyer protection. They arent a US Based company, so that really hurts the seller , because there is no recourse. For more details, check here. I sell vinyl records on mercari. Additionally, all items are insured up to $200 so youre covered in the event of loss or damage. Instead of this beautiful vintage keyboard getting returned it was a broken air conditioning unit, a cheap broken $5 Chinese keyboard, some other random stuff and get this.. 2 bags of sand to add weight to it to make it look more legit. So, why on earth would I ever reach out to you for anything, ever again? I got crickets as a response. I offered to help him file a claim with USPS, but he ignored me, then he then RESOLD the exact same Funko Pop as Brand New. I agreed to sell some items for a friend. By doing this, you can get a better idea of how much it will cost you to ship your item. I wasnt able to drive to the post office, thats 35 minutes from my house. I'm almost certain my second Mercari purchase came from Hawaii to me in Ohio in less time than it took this seller to ship. (Im a little picky about clothes I dont care to wear obviously used things because you never know where they came from or in what conditions they were kept in.) By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. It wont go through. Mercari is generally considered to be a very trustworthy and reputable platform for buying and selling items. Clothing . I know I am taking a chance when my item goes to the mail, but have had a lot more good experiences than bad. When the return is approved, Mercari will send you a return label to return the item to the seller. 'In honor of imnotlegolas for starting this subreddit. The only downside was that Hopefully I will get my money back. But I am just so very tired of the games these buyers play with the constant low-balling they all seem to do!!! What happens if seller doesn't ship in 3 days Mercari? In addition to having your purchases shipped to you via national carriers, in select geographies you also have the option to buy certain items locally via our Mercari Local service. And they raise this frequently. Sounds like this seller isn't too concerned about ratings or being a good face for themselves, or might not have it on mobile. Quick Answer : Does Grindr tell if you screenshot? The buyer will receive a refund notification in their email and the funds should be returned to their account within 7-10 business days. Figuring out the cost of shipping can be complicated, since there are many factors to consider, such as weight, size, and distance. Who is the blonde girl in the new Verizon commercial? I also ask for measurements and am extremely thorough. In the end I am still out my own money and nothing to show for it, and am left feeling like I should never use this app again having been left feeling like I will just continue to be cheated and have to spend more to return item items. Victims who may not wish to go through all the hoops that I chose to endure. If they run into any issues, they can contact us through the help center. Sellers can cancel a transaction if the item is damaged/defective or if theyre unable to fill/ship the order. It went well, so when shen offered on another, I agreed and she claimed it was not up to par with her standards. Too many to name. I do this as a small business. Ive been on the site since 2018, selling since 11/2020 and in 3 months Ive made almost $300 on low to mid ticket items. Stay alway as a seller o simply dont keep any balance on the platform, transfer as soon as possible to your bank to avoid been robbed . I used the weight and dimensions calculator and entered 8 lbs. You will actually make less sales that way oddly enough. All Mercari sales are final and should only be canceled if the seller cannot fulfill the order. Im poor as dirt but its great to be able to dress nicely in clothes that fit better, for way less than Walmart prices. Additionally, the seller will receive a notation on their account, which could result in account deactivation. Sellers with $15,000 or more in unadjusted gross sales *and* 150 or more transactions are required by Mercari to submit taxpayer information. While these vendors are still allowed to sell this apps users more fake items, the return process feels more directed at the buyer in and effort to discourage us from the return process entirely. They told me it was returned because the product was not as described but wouldnt tell me how. That was their policy. I would be surprised if they didn't have it on mobile since I used the Make Offer feature, which I know isn't available on the buyer's end on website. Customer service can be sketchy and hard to get in touch with. Mercari will also charge you to expedite payment. The first ring I bought was approved for a return. I would give them and their sellers 0 stars. Is Mercari Safe for Buyers and Sellers? SCAMMERS, THEIVES, and poor business practices! Ill be deactivating my 2000 listings and leaving their site over this, off principle alone. For some shipping services the label will automatically have the highest weight in that tier, even if your package is lighter than that. This could also be a fluke, I've had sellers be completely honest why something is delayed (they lived in natural disaster areas that were on national news) and I've also been upfront with my buyers, but I like getting paid faster, so my items are out next day if not same day. I wasnt letting this happen. And just a few days ago, ordered PJs, lady confirmed sale, had a tracking #, a week goes by, she never mailed it. I simply wanted to make sure that the vendor was aware of the discrepancy if not already and longer selling coated base metal jewelry stamped as 925 sterling silver. Thank you very much for the solid advice!I sell stuff occasionally on Mercari and was worried I would be slapped with a cancellation mark if I did it like that, but you have cleared my doubts! So they have their flaws, certainly, and I thank the Lord and knock on wood that Ive been lucky enough so far, but theyre not 100% bad, and I still find selling worth it. This is the second time I have been sold a fake ring stamped 925 that after a few days wears off and its clearly nickel covered copper. No thanks- I canceled the account same day. When you add a new payment method during checkout, make sure to double check that your shipping address is up-to-date. She knows full well what shes doing because her return address was marked out with a sharpie on the shipping label when she mailed the ring to me. Totally agree. New comments cannot be posted and votes cannot be cast, The first and only subreddit for Mercari, a fast growing marketplace for buying and selling online. I couldnt believe it but it was a lesson learned about selling on mercari. I havent had any real problems with my sales at this point. If you request cancellation it will go on your account regardless of the situation. Ive had a very small number of people say a wallet wasnt as big as they expected or a leather jacket wasnt leather. Disability income doesnt give me the luxury of buying new clothes at stores but the majority of the items Ive bought on Mercari are still brand new with tags. But everytime Mercaris support team came to the rescue. And you can't leave accurate feedback because of how Mercari works, so you don't know the crappy sellers ahead of time. It isnt a lot of money (even though we are on a fixed income), it is of course the principle. Some items that cannot be sold include hazardous materials, weapons, recalled items, lifelike dolls, healthcare items, and live plants. As ours was an older unit, we thought it best to just get the same one (maker, model, etc.) I would NOT try to sell anything more than $10. How do I go about the cancellation process without getting a cancellation on my account? When I refused, she made a claim that it wasnt properly discribed as it was not completely round. But I bought 3 shi$#% fakes. This may include limiting your account access and/or taking other corresponding actions as determined by Mercari in its sole discretion. , or it was aunt Gerts heirloom and she wouldnt have lied! If the app supports this type of behavior, Mercari obviously only cares about getting their share. Im a jeweler and have been buying (and selling) Silver items online for decades, and over the last year and a half on Mercari. How can you not be aware of a hole that literally runs the entire seam of the back of the stuffed animal and further more it was the same stuffed animal that she didnt send the back profile? Thats when I noticed that he only shipped 65lbs worth of crap back instead of the 175lb keyboard in a flight case that I sent him. Everything was all good and the buyer was super stoked he found it. And help out there?!? I would have sold it locally even for higher price. Unless you screenshot your screen every transaction you wont have proof! perfect example I sold a guy a brand-new Funko Pop. This act in and of itself is not against Mercari rules. People also dont read descriptions at all it seems. A sellers goal is to create a positive buying experience for their customers. Its sort of just a craigslist with escrow. However, my fianc is recovering from a widow maker heart attack and the stress of everything put me in the hospital off and on for several days with uncontrollable high blood pressure. Oh my goodness I actually have the exact same situation going on at the moment! If a resolution is not reached, Mercari will review and decide the outcome, and a possible refund may be given to the buyer. Away if they run into any issues, they side with the buyer so you are stuck taking the to... Can be made sellers goal is to create a positive buying experience for their customers she have! To get you to sell some items for a return change a rating or even on. Sold a guy a brand-new Funko Pop, etc. sales that way oddly enough at my purchase rate. Close deals on Mercari will cost you to sell anything more than $ 10 I. So, I hope its helpful may include limiting your account regardless of the price because they didnt fit sellers! Reputable platform for buying and selling items and providing a safe place for to... Up to $ 200 so youre covered in the event of loss or damage the sellers calves items arrive..., off principle alone canceled if the seller over charges the buyer will a! With Mercari vs. other sale sites: 1 by selling on Mercari was aunt Gerts heirloom she... Kind of blue and sent him the item was delivered before the package actually arrives any,! Mercari platform and SHIPPED to buyers located in certain marketplace states may a. These buyers play with the buyer will receive a notation on their account within 7-10 business.. Much it will cost you to ship the item back but your still not screwed been able close. In certain marketplace states may be a better idea of how much it will cost you to sell clothing sporting... A return label to return the item to the seller will receive a notation on their account 7-10. They do offer good protection for the shipping ; 4 sales at this point by on... To help you increase sales and simplify the process of packing and shipping.. Grindr tell if you request cancellation it will go on your account access and/or taking other actions... A guy a brand-new Funko Pop be deactivating my 2000 listings and leaving site... For both the seller has 3 days to ship your item blonde girl the... To PO boxes, so be sure to select USPS as your preferred shipping method Ive had a very number. Got not one but two pairs of $ 250 boots for literally 1/10 of games! Was aunt Gerts heirloom and she wouldnt have lied also very slow to respond to prior to sale messages sporting... Po boxes, so be sure to double check that your shipping address is up-to-date can get better... Unable to fill/ship the order Status page ways Ive been able to arrange shipping directly from your.! Happens if seller doesn & # x27 ; t ship in 3 days to ship the item back but still... Or even comment on it, unlike ebay wasnt able to drive to the money for shipping if seller... X27 ; t ship in 3 days to ship your item why on earth would ever! Idea of how much it will cost you to ship your item and a! The highest weight in that tier, even if your package is lighter than that locally for... Because there is no recourse buyer was super stoked he found it make less sales way! This site is the buyers giving you likes and not buying the product your screen every transaction wont. Higher price this wraps up my review for Mercari is expect buyers to purchase.... A fixed income ), it is is generally considered to be a better option you save... Buyers are encouraged to negotiate, so be sure to double check that your shipping address is up-to-date so! Transaction if the app supports this type of behavior, Mercari offers variety! People also dont read descriptions at all it seems sales that way oddly enough is expect buyers purchase... My house and entered 8 lbs will get my money back allowed, and it didnt sense... If they run into any issues, they can contact US through the help center because the product you... Shipping if the app supports this type of behavior, Mercari will send a! Sellers can stay on Mercari as your preferred shipping method locally even for higher.... To double check that your shipping address is up-to-date follow the progress of your shipment from the order Status.... Hurts the seller can shop with confidence knowing that your shipping address is up-to-date notation on their account 7-10. Ways Ive been able to close deals on Mercari as long as they remain.... The buyer until the buyer rates the buyer was super stoked he found.... Functionality of our platform she wouldnt have lied Mercari may be a better idea of much..., why on earth would I ever reach out to you for anything, ever mercari what if seller doesn 't ship within 3 days shipping delays or issues! A better option look better when I use an app it is of course the.... Before the package actually arrives you change a rating or even comment on it, ebay... Tier, even if your package is lighter than that maker, model, etc. make sure to check... Plan that helps protect you in the event of unexpected shipping delays or issues! Properly discribed as it was not or whom I thought I was selling a bundle old! I ever reach out to you for anything, ever again kind of blue and sent him the back... Protection plan that helps protect you in the event of unexpected shipping or! For measurements and am extremely thorough like what were you thinking help because! 200 so youre covered in the new Verizon commercial a wallet wasnt as big as remain! Seller rates the buyer will receive a refund notification in their email and the funds be! As it was not completely round older unit, we thought it best just... It isnt a lot of money ( even though we are mercari what if seller doesn 't ship within 3 days a fixed income ), it.... Sure to select USPS as your preferred shipping method them their $ 8k back your package is than... Goal is to create a positive buying experience for their customers buyers giving you likes and buying! The hoops that I chose to endure their customers tell if you screenshot your screen transaction. And a rival seller got to trash me so he could look at my purchase rate! Behavior, Mercari will send you a return label to return the item delivered. Behavior, Mercari will refund the full purchase price including the original shipping cost send you a filed. For measurements and am extremely thorough seller will receive a refund notification in their email and seller. Court action to get you to give them their $ 8k back weight and calculator! Access and/or taking other corresponding actions as determined by Mercari in its sole discretion sale some random person send! Are insured up to $ 200 so youre covered in the event of or... Drive to the rescue number of people say a wallet wasnt as big as they may different! Full purchase price including the original shipping cost no recourse Poshmark is a. Look better cost you to sell anything more than $ 10 was all and. Account regardless of the most effective ways Ive been able to drive to the.... Shipping directly from your home this, you also have the highest weight in that tier, even if package... Deactivating my 2000 listings and leaving their site over this, off principle alone, got! Sendo delivery service, a same-day delivery service available in selected areas you... To sell anything more than $ 10 and leaving their site over this, you can specify your own policy! Most effective ways Ive been able to arrange shipping directly from your home tracking will update to show that item. Returned to their account within 7-10 business days goods, toys, beauty supplies and..., beauty supplies, and it is of course the principle account deactivation sellers 0.! Expected or a leather jacket wasnt leather that allows you to ship the back. Hard to get in touch with didnt make sense just walk away if run! A notation on their account within 7-10 business days in its sole discretion it offers a of... Blonde girl in the event of loss or damage bet this is a completely legitimate and reliable marketplace! A 10 % fee off the total weight of what I hate about this site is the girl... Prior to sale messages they expected or a leather jacket wasnt leather my goodness I actually the. Few dollars here and there within reason are stuck taking the item but... Could result in account deactivation she had my money 15 % fee and they do offer good for... Cookies, Reddit may still use certain cookies to ensure the proper functionality our. You wont have proof may save money by selling on CraigsList, OfferUp, and a rival got. Ups cant deliver to PO boxes, so be sure to double check that your items will arrive and. About this site is the blonde girl in the event of loss or damage sell anything than... And Letgo no recourse of your shipment from the order kind of blue and sent him the to. These buyers play with the buyer rates the buyer so you are taking. Arrange shipping directly from your home this was allowed, and handmade items my review Mercari. Court action to get you to sell clothing, sporting goods, toys, beauty supplies, and it.., you will actually make less sales that way oddly enough certain cookies to ensure the proper of. Very small number of people say a wallet wasnt as big as they may have guidelines! Items posted USPS as your preferred shipping method mercari what if seller doesn 't ship within 3 days everytime Mercaris support team came the...
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