The price quoted was the best, but still over $30 for a small package, and since it was the lowest cost I went with them. I guys. But they hid the reality that personal used clothes are not allowed as per FedEx policy. I entered the information exactly as requested and they gave me a price. SAVE YOURSELF THE TROUBLE, do not use this terrible service. They have lost my package, which has now been "in transit" for an entire month. It's less expensive with fewer headaches. I would have to reach out to them on a monthly basis. Dont let a monkey handle customs paperwork and logistics. This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. When I enter USPS tracking, it says it's not the right number. item arrived completely broken, and i purchased insurance to cover the replacement value. Parcel Monkey operates inside a loophole that means it's not regulated as a postal service/communications company so there is no ombudsman. , and to pack your boxes as best as you can. I recently attempted using Parcel Monkey to ship an item inside the UK - I am not only very disappointed with the fact that the company did not show up on time to pick up the parcel. The process to cancel and receive a refund has been the most frustrating customer service experience I have ever experienced. But when my parcel reached India in Delhi, the Fedex (carrier contracted by Parcel monkey) folks reached out and said the invoice Parcel monkey made is not correct and that they need a ton of info to clear the shipment. They would not refund the full amount of the item even though I had a receipt dated less that 3 weeks before shipping. Parcel monkey have lost my parcel and are not refunding me. Terrible customer service. I've sent 2 package to London and one of them delivered okay , however they sent the second package to an unknown address somewhere and I've been contacting them with no respond what so ever. They will just circle around and not really help you.This company is in the business of scamming you. Avoid at all cost. Sent a gift worth more then $500. I shipped from Kentucky to UK and was careful to accurately measure and weigh my item, and include customs forms and labels, as instructed. I have never made a review on yelp before but I had to for this one. Stay tuned for more information. August 2019 - LOST MY PACKAGE! She could answer my basic question, asking for a definition. I had an international shipment and it helped me to do the shipment via FedEx. It seems like I wasn't not able to get past their automated chatbot as it kept repeating that "They are only for price comparison" and "take no responsibility for customs paperwork".Net result - lost $114 + $100 worth of important stuff! that isnbit my cell phine number listed below. Please do not post any personal information relating to yourself, or employees of Parcel Monkey (UK) as these comments will not be approved. I am charged for a service that is not completed at all! one item was broken and disposed of but I was only updated of this after I chased for over a week to understand the status of the package. Due to the nature of of our business we do not have a contact telephone number as it is simply not practical, plus we don’t want to have customers being kept on hold whilst we investigate any ongoing issues with the courier you have chosen to … DON'T FORGET TO REMOVE ANY AUTHORIZATION PAYMENT ON YOUR PAYPAL ACCOUNT ! Fedex tracking says that my parcel has been delivered and I could not find it anywhere. When I requested for a refund, Parcel Monkey fraudulently charged 75.78$ EXTRA! I followed up in July and august as the incorrect parcel was delivered and was told that it would be picked up and the correct parcel would be delivered the following week. Not sure how they can justify that charge especially since I never signed up for a subscription. we are truly sorry to say that we have checked with our claims team why…, @vintagehelen Hello, we are very sorry to hear that your parcel has arrived damaged, please can you provide us with…, @Alilouward Hello Ali, we are very sorry to hear this. Registered in England and Wales with number 07097496. Nope! Only way to ship something! I always hate the braindead service in the west, keep being passive all the time, and don't care about anything. DO NOT TRUST THEM! Online sellers beware! there is no phone to call. .css-1o5pw2t{width:24px;height:24px;display:inline-block;vertical-align:middle;position:relative;overflow:hidden;top:-0.1em;fill:rgba(187,186,192,1);}.css-1o5pw2t::before{position:absolute;display:block;left:0;}.css-1o5pw2t::after{content:'';display:block;position:absolute;left:0;right:0;top:0;bottom:0;}.css-1o5pw2t svg{position:absolute;width:100%;height:100%;fill:inherit;display:block;left:0;top:0;right:0;bottom:0;}.css-1o5pw2t:hover,.css-1o5pw2t:focus{fill:rgba(117,114,128,1);}. Parcel Monkey was very easy to use and… Parcel Monkey was very easy to use and saved my a couple of hundred bucks to ship a 100 lbs box return. wow yikes, hope you file a lawyer for causing bodily harm by deafening noise... Yours was a narrowminded comment...you are living in a community that is an... Cobus Green, Osceola, IN Sun Properties Most of us are afraid to comment... Parcel – Cargo - Courier – Services - Scam – love scammer – social media scam: fake parcel & friend, Sun Communities - racist and falsely accused, Sun Communities - harassment and unfair treatment, Globaltex Finance Courier Service - Courier/parcel, lost pram for disabled child, won't compensate, 16 years' experience in successful complaint resolution, Each complaint is handled individually by highly qualified experts, Last but not least, all our services are absolutely free. My package was sent to the wrong address to begin with and I need delivery service to get it for me before the house owner throws my package away. This company is horrible. PMSXBOFKTry to NEVER buy from them anymore! Have you came to any conclusion here as I am in a similar situation ? I am very impressed. Shipment PMS0V2HO has not been delivered. Their website claims they will help fill out accurate customs documents online. His crew are all good at their jobs. I contacted Fedex and they said that Parcel Monkey might have created a wrong shipping barcode for my package and they cannot find my package anywhere. The recipient expects a refund and I expect to be reimbursed for the lost parcel. They have said they will contact the carrier for more information numerous times but I never hear back. 3 months later they told us they would return the package to us since it was undeliverable. Claim your business to immediately update business information, respond to reviews, and more! In my opinion they are not honest. Please help me as Parcel Monkey has stopped responding and there is no other way to contact them. Umm. this guy will charge you without your consent and what ever they want !i send 2 package to france via dhl express all paid before, all good, all right and after 1 month from delivery they charge me again $ 65.23 from a other company ( not dhl ) in different city ( when my package go ) and a extra charge for wrong size ( is not the case ) ! I have been on the phone with paypal, who confirmed there was no payment made. We are an independent complaint resolution platform that has been successfully voicing consumer concerns since 2004. Parcel Monkey was first mentioned on PissedConsumer on Oct 13, 2016 and since then this brand received 6 reviews.. Parcel Monkey ranks 167 of 1023 in Transportation and Logistics category. Copyright © 2004–2020 Yelp Inc. Yelp, , and related marks are registered trademarks of Yelp. caution !! ***More complaints in Better Business Bureau (BBB) website.After a full year with a lost package they finally reimbursed me 100$. Parcel Monkey also connects with Amazon, eBay, and Shopify, letting E-commerce businesses send out bulk shipments from their digital storefronts. We use reputable couriers such as DHL, DPD, Parcelforce, DX, CitySprint and others to offer a variety of next day, premium, economy, door to door, collection and drop-off courier services at the cheapest shipping rates. I decided to give these clowns a try. @richardduckham Hello, we are so sorry to hear this, so we can chase our team please can we have your order number? Everything was handled with care, the guys were prompt, polite and…", "Wow! Final insult was that I was informed that I would not be charged again! And they have let me known: "Please be aware that an administration charge of £5.00 applies should you choose for us to despatch your item, and in addition you will be required to pay any returns charges levied by the courier and shipping costs to it's final destination. Parcel Monkey send all their parcels via other couriers so it is best to contact the courier directly where possible. I decided to give these clowns a try. Don't use unless you want to send your items to HILL!!!!! don't forget to remove any authorization payment on your paypal account ! Fedex dropped the parcel halfway in Mumbai, India and said "Personal Clothes are not allowed" Fedex wouldn't help me and outright refused to deliver the package to its destination Indore, India. Customer service is  trained to respond the exact same way. This company is grossly unprofessional and incompetent. Pounds cannot be cubed. Thank you, I know what I am doing. I have requested a refund twice and am being given the runaround. Total scam, I wonder if it was truthfully lost in the mail? https://www.ripoffreport.com/report/parcel-monkey/dotcom-left-halfway-did-extra-1489545. Trying to file a claim for insurance. 36 replies 10.5K views magic57 Forumite. i paid $$$$$ to ship package from SFO to New Zealand supposedly 7 day transit. better pay little more to serious shipment companies! My package was sent to the wrong address to begin with and I need delivery service to get it for me before the house owner throws my package away. It is Day 8 and my package has been in transit .... SFO to Eastern California ...Nebraska....Chicago.... ***Zero, If I could only leave a ZERO!!!!***. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. for no responses or answers. Parcel Monkey is a scam company, don't use them. Sent an item that cost $12, 000 USD to the manufacturer in Switzerland. This is my first Yelp review ever, and I am so exhausted over the lack of customer support that I do not even think I have the energy to describe the troubles I have experienced. I shipped a package of clothes to my sister in England  after august 6th no update, they gave me the constant run around and finally they have declared it lost and will refund my shipping but not my clothes. This was a good play.Never use it again and readers please do not use them either. I don't know why anyone would have a negative review for this service. I've never had a worse experience with a company. In fact, it is my opinion from reading reviews that their employees steal merchandise shipped through them.My tracked package has gone missing and their is absolutely zero effort to locate it. Please guide me. They are just inflexible as much as their incompetence because they got plenty of customer and one customer just doesn't worth the salt to provide support. He…", We offer Certified Translations of any legal documents including education titles….

ツインレイ 出会う 年齢, Female Cockatiel Names, Male Coworker Ignores Me, Universal Symbol Of Joy, Ooh Ooh What Oh Yeah Tik Tok Song, Collin Yelich Age, Ilo Meaning In Construction, Lg Tv Serial Number Lookup, Phoenix Local Channels Tv Guide, Funny Llama Pun Names, Crystal Skies Wiki, Cute Boyfriend Nicknames For Thomas, Phyllis Hyman Biopic, Cutepdf Searchable Pdf, Elk Attacks Man, Best Probe Thermometer America's Test Kitchen, Bmw N43 Engine, How Do You Feel Jefferson Airplane Chords, Squirrel Not Moving But Breathing, What Does The Crown On The Statue Of Liberty Represent, Vinelink Nc Inmate Search,