Portal changed the login page? However, some channels are not available for internet delivery at all. No problems watching on the Optik box but on anything that streams TV (phone, web) it blocks those shows. If there is an option for viewing your password, use it. After you click on the link, it will open in a new tab so that you can continue to see the guide and follow the troubleshooting steps if required. So it's a software problem with either the web browser, the Windows 10 operating system or the server providing https://watchoptiktv.telus.com. Reset password. Save my name, email, and website in this browser for the next time I comment. Your email address will not be published. I had a similar experience with PikTV, and my profile needed to be adjusted. head to its forum board for active discussions or to start a new discussion. Step 1 – Make sure that you have an active and reliable internet connection. Customize your channels and have access to all the greatest On-Demand library. Do you want to know all the channels available on the TELUS Optik TV? This thread's discussion is locked. That can cause unexpected errors such as timeouts. If the PikTV device is removed from your network, or you connect your mobile device to another network, CHEK is definitely not available you. One PVR is all you need to record, rewatch and rewind your favourite titles instantly. Your email address will not be published. We will go through the troubleshooting guide, here. You know, I think not all channels are available to conserve server utilization since many Telus customers use their regular TV to watch programs and not their Internet connected devices. Enter the email address you used to create your Optik TV account. So it's a software problem with either the web browser, the Windows 10 operating system or the server providing https://watchoptiktv.telus.com. Thank you very much for this useful info. Kids and Family On Demand 609 Kids Plus On Demand 611 Nickelodeon 614 Teletoon (East) 623 Teletoon (West) 622 Treehouse 601 LEARNING 700 Animal Planet 721 Book TV … MUCH tv has issues with broadcaster restrictions for specific shows. Step 6 – If you are not using VPN and you have a good connection, you may have forgotten your password. Step 3 – Make sure your CAPS LOCK is off. TELUS Optik TV Channels Lineup List – 2020 (Latest) Today's Message : For the strength of the Pack is the Wolf, & the strength of the Wolf is the Pack. There are a number of other channels which show the same behaviour. If you have any issues, please follow our troubleshooting guide below. CHEK is also available on PikTV  on the device, or through the App while on your home network WHEN and ONLY WHEN the PikTV device is connected to your network. Are you trying to login to Optik Tv Account Login? Some sites will block specific country or place IP addresses. While it is rare that people need to follow our troubleshooting guide, there are some instances in which you need to. Step 1 – Go to the Optik Tv Account Login official login page via our official link below. These Apps etc, also do not deliver programming when connected to an IP address outside Canada - so you can't watch when in the USA, for instance. As I indicated earlier, it can be viewed on the Optik TV App (at least if connected to your home IP (I've not tested elsewhere). Does anyone know why not all Live TV channels are watchable on the Optik TV website? Get the best HD content and the most immersive experience with Optik TV! Step 4 – If you still cannot access the site, you can clear your cache and cookies. Required fields are marked *. Step 2 – Ensure that you typed your details correctly. Though the Optik TV App still shows the "exclamation" symbol on some channels so. I do that. I just used the Optik TV App on an iPad and CHEKDT 121 does show up. Neighbours with the most likes in the past month. New Link For Optik On The Go On A Computer, https://www.telus.com/en/ab/support/article/optik-tv-app-explained. TELUS Pik TV Stream live TV on any screen with Pik TV. It has been a struggle with silverlight for the last year or more. Firefox handles code in unique ways, which causes conflicts, and sometimes outright war. This is a BC channel meant for BC residents who should be permitted to watch with no restrictions. EDIT: Interestingly, I see the same at the URL you posted, but not on the App! I'd be curious to see what CHEK has to say about this. Based on the above, I have no difficulty accepting the reason the CSR offered you. This is interesting, at least the guide page. All you need to do is follow these simple instructions below. Some channels are only available on the Optik Device. Quick troubleshooting and the problem has been narrowed down. Step 5 – Turn off any Virtual Private Network (VPN) that you may be using. Optik TV channels are grouped by categories beginning at easy to remember numbers. It's not a technical issue but a legal issue. We keep all of our links up to date at all times. Simpsons being one of them. • Start a movie on your TV and pick up where you left off on your tablet, mobile or laptop. Forgot your password? A lot of TV cord cutters and will only grow so who knows where the trend will lead this technology. The Guide also works fine on Safari, as well. I'm just dumbfounded. That seems reasonable enough. Next. I don't have Chrome on this. Step 7 – If you are still having issues, and cannot access your account, please feel free to contact us and we will be happy to help you as soon as we can. Though the Optik TV App still shows … I can watch all the channels on the HD Wireless Digital Box and only some on https://watchoptik.telus.com. Yes, the computer is connected to the same network as the wireless Optik TV box. Okay, I chatted with a TV technical support person and he said the reason why I can't watch certain channels on https://watchoptik.telus.com is because of get this: Broadcaster Restrictions. Watch online. I don't believe that the TV Technical Support Person truly knows why I can't watch certain channels because a channel like CHEK (121-CHEKDT) should be available to all residents of BC. I just used the Optik TV App on an iPad and CHEKDT 121 does show up. Some channels are only available to authenticated users via IP addressing. If it doesn't give you the information you need, I don't have a PVR. For example some channels will have a "play" icon and other will have an "exclamation" icon. The new watch optik website doesn't seem to work on FireFox 57.0.1 however the website does work on Internet Explorer, Edge & Chrome on WIndows 10. head to its forum board for active discussions or to start a new discussion. Enter the email address you used to create your Optik TV account. Neighbours with the most likes in the past month. Noticed today there was a new Optik app on my iPad as well. Optik TV is a must! If it doesn't give you the information you need, CHEK is one station which seems only available to your device when connected to your assigned IP address attached to your Optik unit. Find our guide of how to do that on the most popular browsers, here. If you go to the old Optik on the Go link on your computer - https://onthego.telus.com/ it still gives you the Silverlight plugin error, but the new link - https://watchoptik.telus.com works great. The easiest way to do that is to use the official links that we have provided below. • Save favourites, watch trailers and view ratings. With the Pik TV app, watch live and On Demand shows and movies on your media box. Not too happy with GOOG these days so I keep FF for now. This thread's discussion is locked. For more information on how to set it up is available at Telus.com - https://www.telus.com/en/ab/support/article/optik-tv-app-explained. It is not limited to Windows 10 or your web browser, as it behaves the same on Mac OS / Safari. CHEK, in particular is one channel which very definitely has such restrictions.

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