Or at least it would be super expensive to fix. But I am praying they honor fixing the sealed system as my 5 years was up February 19, it quit working in April and they are taking over a month to get out to my house =(. You are using an out of date browser. It is not just Sears. He said purchase either GE, Whirlpool, or Frigidaire. So paid service call for nothing lol. I ordered a new one for 180 off ebay. Repair guy said it’s out of Freon and that’s in an unreachable part of the refrigerator. Good luck. The first three digits on Kenmore models tells you who made it. It's a shady business practice at best. That's what Sears did. The compressor breaks about 18 months. Refrigerator is slightly more than a year old. Your browser will redirect to your requested content shortly. and then re-inserted the power plug to 120 VAC. I bought my Kenmore elite model 795.75043 last November 2018. Same answer last year with other technician. I guess they have to go to extremely complicated designs to get a huge unit like this with two evaporators to run on such a tiny amount of refrigerant (4.75oz). Top is near 40-47 and freezer below is high 20s. Unbelievable ignorance here. Plug it back in and feel for air flow, especially between then fridge and freezer. What did you find out? We purchased the same unit again. Thanks also added my details. I have a Kenmore elite fridge, that isn't cooling. Ten days waiting on parts. He is not at fault. The sealed system only has the 5 years warranty, Scroll down to Kenmore Elite Home Appliances. 111 looks to be made by Daewoo. 12/16/2019 by instead of the the 80VAC called out in the manual. No, GE fridges have the bad relay on the 942 board, NOT the LG/Elite models. Download the manual for model Kenmore 11173025711 bottom-mount refrigerator. There really is no fix. Same problem here. 01/08/2019 by The Sears repair tech failed to show up today after I took the day off and rescheduled for Friday. I have same model and it just stooped working today - any fixes - its 2 years old - think LG makes it for them. The one in the rear freezer panel, is not running at all. The quote was $750 to repair, so we scrapped it. We are on our second Kenmore junk elite model 795.740 31 cu ft. First stopped cooling with no error codes, called home warranty service and the sent Sears out. The fan I checked is behind the fridge, along with compressor. I have a model #111.73025710 only 2 years old and the refrig is not cooling. usually at the front side of the cap tube therefor not allowing the gas to boil off in the coils and driving down temps to get cold. I ordered bullet piercing value and got can stop leak with freon. If the problem turns out to be the compressor then there is a 10 year manufacturer’s warranty on it. I have the same issue. Same issue, same problems. Is the evaporator getting icy cold? Terms — The sealed system includes the compressor, evaporator, condenser, filter dryer and associated pipes etc. After hooking everything up, the gauge was reading it has freon. Hate to mention, but look up BBB and Consumer Affairs. Well I replaced the compressor in mine and it worked for about 10 months and now is broken again. And like stated above no one wants to work on them. And they have the nerve to try and up sell extended warranties in person by the Tech and over the phone. He told me he had a French Door made by LG and put is to the curb. So looks like i’ll be disassembling the new compressor from the lines and back flushing the entire system with FJC 2032 Flush Solvent and dry nitrogen. Be aware though that it only has a warranty on the parts not the labour. Model 795.74023.412. to change it out. My tech guy this year was at my house 5x, he is constantly on the phone with LG. Unless there is a successful class action or you are ready to lawyer up and go after them yourself, this is your only course of action. The inside of the manual states a 10 year warranty on the compressor. The compressor should have a 10 year warranty. It is common for these refrigerators to have bad relays , this is why it is running erratic, and probably not sending power down to the compressor, someone who knows what they are doing can replace the relays. @krissymc, Do not but a French door refrigerator by Kenmore Elite (actual manufacturer is LG) . KRISTINE MCKENNA, bobby.sena@millercoors.com Thank you. You will see thousands of the same problems. Compressor runs constantly without kicking out. This is second time in 3 years. Thanks for the link Jayeff. Have dealt with this 2x in 3 years. July 29 by @bobarino. Thanks for that info! If so, the vent is clogged. So I'm interested in knowing what you found out as well. I have a Kenmore model number 73025 french style fridge/freezer.The bottom freezer door will not open. It is a guessing situation. The first three digits on Kenmore models tells you who made it. This circuit board does some strange things to the drive voltage. No error codes. I do this all the time, I am a appliance technician. This process is automatic. I have the Kenmore model 795.73055.410 / Serial no 506TRVM2C047. Sears repairman came out and said the compressor needed to be replaced. If the evap fan is not working the freezer will be cold near the evap unit but not elsewhere in the freezer. We decided to hold onto the part for a little bit. This model doesn't have the relay on compressor like most do. We took the next available repair appointment with Sears which is Wednesday, January 9. How old is it? Trabajando bien hasta ahora. when it reaches this usually the ice has already melted, due to heater, and the compressor is started again to drive the freezer back down to 0 deg F (-20 deg C) with the evap fan running. Its an $8 dollar part. It’s 2 years old and I’ve been advised to trash it. Or , simply pry it out of the casing and unplug it. Two things to do would be to defrost the system by turning it off. Minor problems often stem from problems with the thermostat or the power supply to the refrigerator. The best thing I found out to do is to call Sears and have a service tec. This time the problem is that the refrigerator is not cooling sufficiently (55-58 deg) but the freezer seems ok (5 deg). And so when I see that the low side of the system is in a vacuum state and the output side of the compressor is reading 110 PSIG pressure then there is a restriction some where in the system. [])). Unfortunately, I cannot get any info as to whether it will apply to Kenmore branded LG systems like mine. No. I did get a local repair guy to come out as soon as he looked at it he said throw it away and buy a new one. Sears is responsible because sears sold it with the Kenmore name Sears gives a 10 year warranty on the sealed system parts only. melissaann501. So, did your warranty cover the cost of replacement? The fridge went up to 60 and the freezer to 40. The compressor was the problem. I had mine for 5 years and it was covered. Heath witherow, Have the same problem and like to see if any one found a solution I bought mine from sears and can get nowhere by talking to them plz help. I don't think our concern is getting money for nothing. My Kenmore Elite refrigerator is having the same problem. Everything is working on my fridge its just not cooling. I just submitted my information/situation. The tech came out and said nothing was wrong. Expect to be transferred all over the Philippines and get no answers, except being referred back to pay $50 a month to insure your appliances. In the meantime, I have a refrigerator that doesn't work and family coming in for the Christmas holiday. Btw, I did sign on to the class action. One month without a fridge and home warranty paid most of the money to replace. Although having said that, failing 1 month out of warranty for such a failure should be taken into account by the manufacturer on what they consider to be a "quality" product. probably still bad, since it was only reading 33VAC. The refrigerant would have to be extracted, the faulty part replaced, the sealed system needs then to be evacuated (vacuum created) and new refrigerant put in and then the system needs to be tested to make sure that the pressures, temperatures etc, are OK and then resealed again. Sears Appliance Tech. I did pay for extended warranty service knowing these French door refriges have issues. Even after I replaced the compressor it took hours for the pressures to stabilize and about 24 hours before the thing cooled properly. The labor isn’t covered and it cost me $380 and some change to fix it. Long story short, I ended up correcting this problem with cutting open the back of my refrigerator to get access to this capillary tube and removing it and installing the next size tube to help relieve this pressure and it’s worked great ever since…. 10/27/2019 by Technician finally returned to finish the job. Anyone have any idea what is going on? Now they are on the hook for parts, labor, service calls. It may not display this or other websites correctly. Could not even stay in my house. They only last anywhere between one to three years. Another co that supposedly makes high end quality products. and one more thing like I said in one of my other posts is that when i originally put my refrigeration gauges on the system I was getting a reading of 110 gauge pressure on the high side and pulling itself into a vacuum on the low side. Okay, first, is the freezer working, but not the fridge? Evaporator fan in the fridge is running and the evaporator coil in fridge is only slightly frosted (first few inches). melissaann501, After all the headaches with sears and spending hours and hours and i mean over 8 hrs on the phone every single say being transfered from department to department, i gave up. We emptied the freezer (all to the garbage) and pulled the appliance out away from the wall. I did notice the inside edge of the door was very warm but not now. We all need to get together for a lawsuit. Actually, I LOVE to work on them. Fridge works fine now but it seems to run 45 mins at a time to an hour and only shut off for 4-5 min or so and then compressor kicks back on… any ideas? I felt bad that they had a 3 hour repair job full on soldering - and it still didn’t fix it, For LG to make such bad refrigerators and make the repair like surgery - where the labor is over $500 - my fridge is still not cooling - and I’m close to buying another fridge - I’m just hoping that they will honor their Warranty - 4 appointments geeesh, It’s so crazy that they had no idea that selling me something that broke that they could’ve fix did not make me want to pay them a monthly fee, January 25 by The temp in the freezer goes up to 32 deg F (0 deg C). It is not a 'sears' problem, it is LG. During diagnostic appt, tech tries to sell extended warranty. I bought a thermometer for both and now they are cooling but several degrees below the selected settings. Sears/Kenmore/LG have been unethical and deceptive with these refrigerators. Fans lights bottons no error codes. fred.kawashima, Jeanette Brown-Snyder Had the sears repair guy visit regarding kenmore elite fridge not cooling only 3 years old. Jake How do we take it out or put on demo mode?? Not sure but maybe 10 years instead of 5 years. You’ll have to pay labor. Wear dry gloves to feel. Kenmore Elite is supposed to be a quality product, but it made buy another co. Fridge is still down. We keep it clean and dust free as well. Hello can you send photo of the valve you replace, are you located in new jersey if so i would like you to service my kenmore, February 21 by Anyway when this fridge runs for awhile the refrigerant and or mineral oil starts to break down this coil and cause contaminants to float within the system, sure the filter/dryer catches these particles but over time this dryer starts to become plugged and pose problems for the entire system.

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