Please advise. The complaints are organized into groups with data published by vehicle, vehicle component, and specific problem. Worst 2016 Jeep Cherokee Problems #1: Transmission Not Working Properly 2016 Cherokee Average Cost to Fix: N/A Average Mileage: 22,000 mi #2: Service Transmission Message 2016 Cherokee. Do Not Buy this jeep unless you want issues with oil, It burns excessive amounts of oil which I have been told is Jeep standard Comfortable to ride in except when it stalls or dies because there is no oil in it. Front vehicle photos 1986-2018 Autodata, Inc. dba Chrome Data. Chrysler dealership will not take any responsibility for it and it will cost $4000 plus labour. The failure mileage was approximately 67,000. 2016 Jeep Cherokee Latitude $19,975 53,779 miles. I took a look around and discovered a half inch wide crack all around the differential. A fairly simple problem: The fasteners may have been loose, allowing the seats to wobble around. However, according to them and Jeep, there is no recall on my vehicle. They attempted to update the software of the dtcm and it is up to date. Thats an alarming figure for any TSB count. Thus, Id recommend sticking far away from this model year and avoiding it like the plague. Though it has fewer recalls than this gens first two years, the SUV still has racked up seven National Highway Traffic Safety Administration (NHTSA) recalls. The Bluetooth goes off and on whenever it feels like it. We have a team of writers working daily on common car problems. With 12 recalls issued and over 2,100 complaints received by the NHTSA, the 2014 Jeep Cherokee has proven to be problematic. Example: "Bad Brakes", "Toyota Recall", etc. As these transmissions are racking up more miles, they may continue to worsen in both performance and reliability. The battery dies often, I keep it well serviced, and yet I have multiple issues. The solution was a simple software update. Service 4wd light is coming on. Plus, the Cherokee has a reputation as a well-built, tough SUV. Mitsubishi Outlander Problems: Chink In A Reliable Crossovers Armor? 2. www.mrblaw.com Reply S Sparkymarc Registered Transmission shifting into neutral. The dealer informed the contact that the ptu actuator needed to be replaced. 2.1. Required fields are marked *. Other than that it's a tough vehicle. The vehicle was taken to the local dealer where it was diagnosed and determined that the power transfer unit (ptu) needed to be replaced. However, the VIN of my car is not included in those recalls. The Cherokee should have an oil reservoir capable of holding 5.5 quarts of oil. And with our roof rack on, it's very noisy and hard to . The 2016 Cherokees 2.4L Tigershark engine reportedly burns a quart of oil every 1,000 miles. Fortunately, I was on a side road going only 25 mph at the time. The vehicle can not be jump-started either. Get Your Car Fixed. These would be Active Drive I, Active Drive II, and Active Drive Lock. Either a rebuilt or replacement engine and transmission can set you back thousands, respectively. But the best-case scenario, being unable to put out a fire in your car, wasnt much better. (25) View all. Took to a repair shop and they claimed it needed a transmission liquid flush or brake rotors but neither issues coorelate. . Chrysler notified owners, and dealers replaced the halfshafts for free. Hmm Not really. He is the author of the novella No Birds in Yesterday, and the short-story collection A Good Place on the Banks of the Euphrates. From my online research I know this is a persistent problem with Jeeps with model year 2014-2017 resulting in multiple recalls because the problem has resulted in vehicles being disabled and multiple crashes. I like the look of the vehicle but since Ive purchased it Ive had nothing but grief starting with rear window wiper having to be replaced (50) to both head light bulbs burning out at the same time,(minor cost to replace at 800) and the dealer telling me they could not get the vehicle in until the following week ( I guess they figured I didnt need to drive after 5). Power loss while driving, which poses a safety hazard. The repairs involved the installation of water shields for the module. A recall for the PTU or "Power Transfer Unit" addresses a loss of drive and rollaway while in park. Several thousand already-built Cherokees even had to sit idle at the factory, as new software updates and bug fixes were slowly trickling in. Erratic, Rough, Poor, And Unpleasant Shifting What Happened? Vehicle frequently has issues with the touch screen for the radio as well as the mechanical controls for the radio stop responding causing me to be unable to control the volume, power, tuning, using touch screen to control whether I am using the am/fm radio, bluetooth or other media options. Jeeps similar to mine have been recalled with the same problem. 2016 Jeep Cherokee Problems (Transmission) ZF 9-Speed, Poor Shifts. AI: BTW, we also had to replace the battery. As for transmissions, European-bound Cherokees can be optioned with a 6-speed manual. Remedy Available However, this time affecting the left half shaft in an estimated 52 potential units built between September 30 and October 2, 2015. 2022 Jeep Cherokee; While the 2016 Jeep Cherokee has had several recalls, it still has a reputation as a well-built and tough SUV. Either situation could result in a crash or injuries. " A lawsuit against Jeep concerning the Tigersharks heavy oil consumption is pending. As it evolved into and through the distinctively boxy 80s and 90s, Id argue that the Cherokee is the granddaddy of the sports utility vehicle. Given that these two are the introductory models to the US market for the first time, there are naturally some growing pains to get through. The manufacturer was contacted but no additional assistance was provided. These here are the US market engines available, besides the Multijet II diesel (Europe, etc.) Driving with a failed power transfer unit is dangerous. The 2016 model year was a part of 7 different recall campaigns. Service shifter warning comes on and locks so you can't see your display possible transmission emergency if car shifts while at high speeds. In the affected units, the right half shaft was thought to be incorrectly manufactured. (+$3800) I've had this confirmed by an independent shop and confirmed the code with a dealer. My service 4wd light came on which alerted me of the problem. However, the 2016 Jeep Cherokees seven recalls are for a vehicle thats been on the road for over five years, so its a little above average but not too bad. year to help you gain confidence about one of your largest purchase decisions. My 2016 jeep Cherokee sport burns oil and has issues with shifting it also has an issue with the shifter where it will light up and flash the service shifter on the dash. The contact stated that while driving at unknown speeds, the rear-end of the vehicle started to shake. What Are The Most Common 2016 Jeep Cherokee Problems? Find the most common issues based on car owner complaints. Unfortunately, its also a noteworthy inclusion among the 2016 Jeep Cherokee problems. The vehicle then turned completely off forcing me to shift into neutral and restart the vehicle again while actively slowing down on the freeway without any warning. I no longer have 4wd functionality on my car. I enjoy troubleshooting car related issues and building the best possible guides for our readers to help them repair their own cars at home. It also has a remote start and it's a 4x4. The recall began on June 30, 2016. Average repair cost is $3,630 at 45,400 miles. In the next 12 mos, assuming typical miles & conditions. The problem code is c14a7-97. It sits within the early days of the 5th-generation Jeep Cherokee, the KL. Chrysler notified owners under the recall campaign number R67 and began conducting repairs at their own expense on February 1, 2016. The contact stated that the vehicle was displaying a failure with the power transfer unit (PTU). I have also had several front-end and brake problems. Lost ability to accelerate on interstate going 65mph. I no longer have 4wd functionality on my car. At highway speed, transmission disengaged and car was forced to be stopped on road with no shoulder in an attempt to restart and continue to nearest off-ramp. The plastic trim on my car is trying to break and come off. Even today, the best you can expect is a brand new gearbox. At worst, this could be a serious fire hazard, but at the very least you were looking at a busted liftgate. Great amenities come with costly maintenance and low power. 00, after speaking with dealer and indicating this was our 3rd new Chrysler vehicle bought from them, they assumed responsibility for half the cost, see attached receipt where out of pocket for us was $1500. Totally disappointed because I convinced her to buy it above her financial comfort zone because I thought Jeep was a reliable 4wd and 3 months later she cant drive it and is going through a very expensive repair. Thus, it became a key USP of the KL-series Cherokees. Jeeps similar to mine have been recalled with the same problem. 2023 Vehicle History Inc. All Rights Reserved. The power control unit of the full time four drive unit is defective and has caused warning lights that made the car unsafe to drive. Jeep Cherokee Problems: The FCA bulletin 18-034-14 covers the problem with an oil pressure sensor that can trigger the Check Engine light with the trouble code P0520. Ford Edge Problems Is This Model Reliable Or Not? Fortunately, I was on a side road going only 25 MPH at the time. Good on Gas mileage as well. This should be a recall for all models/VINs since mine falls in that range but for some reason is not included in the recall, yet is having the same issues. If out of warranty, the part is sold for around $30-$60 online, plus the labor. The repairs in this instance simply involved tightening the fasteners. With proper maintenance, your Jeep Cherokee can last up to 200,000 miles or 15-20 years. All Features. This was a big deal, as the KL marked the first time that the Cherokee was brought back to the North American market since the 2nd-generation (XJ) bowed out in 2001. After some initial research, Jeep had a recall of the PTU for my model year back in 2020. Problem fixed itself after stopping and turning off car and turning back on but still has issues getting stuck in certain gears. Front vehicle photos 1986-2018 Autodata, Inc. dba Chrome Data. The car really should come standard with more power. Following his graduation from Texas State University in 2018, Warrens writing has been featured in The Antonym, Into the Void, and numerous publications around the globe, where they have received several honors. Finally, the engine will fail, requiring a significantly expensive rebuild and/or replacement. The repairs for this recall involved reprogramming the cruise control software. After some initial research, Jeep had a recall of the ptu for my model year back in 2020. Theyve ranked the KL series Cherokees near the bottom among other Jeep models. The nine-speed automatic transmission found in fifth-generation Cherokees is notorious for sudden failure and an inability to shift, and it was the target of a 2020 recall. A mechanic on you tube shows that the oil in the component leaks into the electronics in the actuator. Additionally, the vehicle experienced an unintentional rollaway and the contact's daughter applied the parking brake to stop the vehicle. Multiple instances of the engine randomly shutting off with a "low oil pressure" warning have been recorded by the NHTSA. Also over 2,700 Jeeps already had the part replaced and were being reimbursed for charges. Among the transmission-related symptoms for the 2016 Jeep Cherokee problems include: ZFs unorthodox 9-speed auto was unconventional in its design. 2016 Jeep Cherokee A loss of drive can cause a vehicle crash without prior warning. The manufacturer was notified of the failure and the contact was informed that the VIN was not included in a recall. The manufacturer was notified of the failure but offered no assistance, a dealer had yet to be notified of the failure. Service 4 wheel drive is on my 2016 Jeep Cherokee. If the ptu fails to engage with the transmission, the Cherokee could lose all power while being driven. Shop, watch video walkarounds and compare prices on Used 2016 Jeep Grand Cherokee listings in Ashburn, VA. See Kelley Blue Book pricing to get the best deal. This is a part that if fails could cause injury or death. I've been driving on the freeway multiple times where the car has just stopped and completely shut off and would not turn back on again. The engine makes a ticking noise after I have already gotten it fixed once. Car ReviewsExperiencesNewsMotorsportProduct ReviewsTroubleshootingTrending. Upon research, over 60,000 Jeep Cherokees made from 2014-2017 were recalled for this same problem. The vehicle was not repaired. Jeep mentioned a 4,000-mile oil change interval in the owners manual. At first, both Jeep and ZF blamed the poor shift quality on bad software design and glitches. It is my understanding that if the power transfer unit (ptu) fails to engage with the transmission, the Cherokee could lose all power while being driven which could result in a crash or injuries. Took to another dealer who charged $134. All that can be done is to have the vehicle towed to a dealership and the vehicle's computer has to be reset which allows the update to take place. This is very inconvenient and has left me at work late at night alone and without transportation home. ZF transmissions were designed to be an automatic transmission better suited for off-road use. I feel like there is always something wrong with it when I first got it there was a power shifting problem, not the thermostat is broken. Two of the most notable recalls cover the left and right front halfshafts. The contact stated that the transmission warning light was illuminated. Please help me, I can't afford to pay for the work that needs to be done. Ask me anything! It has heated seats and a steering wheel. I was driving with out any indication of a problem then the car stalls out causing a life or death moment. 7/26/22 dealer informed active code c14a7-97 ptu motor component or system operation obstructed or blocked, they cleared the code, it came back on, they check fluid level in ptu, it was within specs, found star case s1721000016 referring to the splines on the ptu unit to fray and not function. Vehicle was rendered completely un-drivable almost immediately. PTU failure confirmed by Jeep service. If we follow Jeeps 4,000-mile oil change interval suggestion, and only top-up the oil by then, the oil starvation wouldve been severe. The NHTSA is the US gov't agency tasked with vehicle safety. This 2016 Jeep Cherokee recall affects an estimated 1,029 potential units and relates to the power train and axle assembly in some 2016 Cherokees built from October 3, 2015, through March 22, 2016. I took it to a dealer ship, and they confirmed this. Several Cherokee owners did note the Low Oil light coming on. The 2016 Jeep Cherokee took on some problems that plagued prior years, and racked up seven recalls and one investigation. The seat fasteners on the first or second row seats . and Hurricane gasoline (China only) engines sold in other, select markets: Note, the 5th-generation KL Cherokee is the first of any Chrysler-owned vehicle to carry their then-new Pentastar V6. Service 4WD light came on due to bd power transfer unit. Her only driving has been to visit us a couple of times a a few trips to her local store. It is now two months later and the part is still not available. If I had been on the highway I think this could have been a very serious incident that may have locked up the drive wheels. although, code is different from what is listed for #21-017-21, our vehicle was built during the time frame indicated on the recall (April 2016) and is a 75th anniversary edition Cherokee, also listed on the #21-017-21 recall. It was found that there was a flaw in the design of the 2.4-liter Tigershark inline-4 engine. This configuration changed the final drive ratio to 3.517:1 for the V6 engine or 4.048:1 for the inline-4. This cay be caused on a daily bases. Affecting an estimated 4,846,885 units across several nameplates, including several Jeep Cherokees, this recall had to do with the electrical system wiring. So, why does this particular generation matter? 00 cost to scan for the issue. The radio also frequently switches itself from both bluetooth and fm options to the same am channel by itself. Or, could these woes still be worth repairing? However, when I checked my VIN number, it stated that I had 0 outstanding recalls against it. Safety is at risk for obvious reasons when you cannot get up to speed on a free way or when you get off the free way and cannot accelerate at a light. Service 4 wheel drive is on my 2016 Jeep Cherokee. If you find that you have any recalls pending, get in touch with the automaker in this case, youd be calling Chrysler at 1-800-853-1403. The contact stated that while his daughter was starting the vehicle, the gear shifter was shifted to drive(d) however, the intended gear was not recognized and the vehicle was unable to drive forward. For more information on how we collect and use this information, please review our Privacy Policy. Close. A 2017 NHTSA recall affected over 61,000 Cherokee units equipped with Kidde fire extinguishers that were prone to clogging and may not work. 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